Stoiximan is looking for a Commercial Data Analyst.
Responsibilities
- Manage business reporting requirements on a timely and accurate manner across various departments (Finance, Gaming, Operations, CRM, Marketing, and Risk)
- Develop new reports, design, build and maintain KPIs and dashboards
- Build strong relationships with key operational contacts and provide high quality analysis that enables operations to drive improvements
- Conduct deep-dive and exploratory data analysis and transform this in to actionable insight that drives decision making e.g. revenue, special offers, bonus
- optimization, financial performance, and marketing campaigns
- Provide robust insight led recommendations for audience targeting and selection for new and existing campaigns on customer retention, churn prevention,
- up-sell, and cross-sell activity, reactivation, VIPs identification etc.)
- Develop new metrics and indicators to enhance aspects of player behavior such as customer profiling, profitability, attrition and lifecycle analysis using insight
- from data mining on sports, gaming, and customer transactions as well as web analytics
- Analyze vast amounts of customer data to formulate models that describe, diagnose, predict or prescribe data. Delivering of complex analysis including e.g. customer micro-segmentation, lifetime value, and behavioral models
- Effectively communicate and present findings, conclusions, recommendations to senior stakeholders/other staff members;
- Provide analytical support on key business decisions, including new business initiatives, appraisal of projects and post-implementation reviews
- Proactively Identify opportunities and propose methodologies
- Reports to a manager or head of a unit/department (BI & Analytics)
Qualifications & Skills
- Bachelor’s/Master’s degree in a quantitative discipline such as statistics, computer science, economics or operations research.
- 3+ years of related Analytics experience with Commercial/CRM, Sales/Digital marketing
- Strong SQL Server Reporting, Analysis Services, relational database knowledge, data manipulation, analytical and advanced Excel skills(VBA, macros, V-lookups)
- Highly numerate, passionate about data and insights with a good knowledge of statistics
- Experience working with high volume, high dimensional data (cleansing, manipulating, analyzing)
- Knowledge in forecast reporting, data visualization, data mining
- Experience working with campaign selection and campaign response data. This will require you to be proficient in at least one analytical language/Tool (e.g. SQL/R).
- Experience of Experimental test design (A/B split, multivariate testing)
- Excellent communication skills in order to present your findings and recommendations in a clear, concise manner to a non-technical audience
- Experience and/or interest on Sports and Casino games is an asset
- Experience with loyalty programs is beneficial, but not essential
- The drive to succeed in a fast paced deadline driven environment
- Ability to work individually and as part of a team
- Proactive, well organized, with attention to detail and good judgment
- Good business acumen
- Strong problem solving skills
- Positive ‘can do’ attitude
Benefits:
- Exciting & challenging environment
- Career & competencies development
- Continuous training
- Flexible working conditions
- Friendly work climate
- Competitive salary package & bonus
- Internal competitions & rewards
- Team medical-life insurance
- Commuting expenses
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