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Working as part of the Dufry team is challenging and rewarding. We operate in 5 geographical regions, across 64 countries, with more than 2200 stores. However we operate as one team – “the Dufry team”.

Dufry is looking for a Regional Retail and Operations Manager.

Responsibilities

  • Participates in sales strategy design
  • Ensures that shops comply, in all areas of operational activity, with company guidelines, rules and other legal requirements
  • Defines all commercial criteria, that need to be applied in the shops (layout, pricing, promotions, category selection)
  • Communicates Business and Area objectives to Shop Managers so that they are informed about business activity and their required contribution to targets
  • Follows sales evolution and analyzes figures to prepare weekly and monthly activity reports
  • Analyzes monthly KPI’s, income statement and balance sheet.
  • Controls stock regularly and issues monthly shop count inventories
  • Reviews staff performance and tracks FTE’s by department
  • Works to the direction of setting a pleasant working environment, producing team spirit and welcoming meritocracy for employee·
  • Proven track record of at least 6 years’ experience at a management level, in the retail industry.

Qualifications & Skills:

  • Bachelor’s degree, preferably in a Business related subject
  • Exceptional leadership skills. Demonstrated ability to build effective teams and manage employees
  • Knowledge of effective merchandising
  • Strong Commercial and Business acumen
  • Ability to adapt quickly to strategic changes
  • Fluency both in Greek and English; additional languages would be an asset
  • Computer literacy and excellent knowledge of MS Office
  • Work schedule flexibility
  • Knowledge of the travel retail industry would be an asset

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