The Senior Product Manager reports to the Head of Propositions and manages his/her product portfolio.
The ideal candidate will become the subject matter expert, owning the product details and driving its roadmap. He/she will be collaborating with various internal teams to meet the product goals; with Product Marketing to produce effective sales collateral, with Sales to fulfill project-specific requirements, with Engineering to enhance platform capabilities and with Operations to ensure smooth delivery.
This role is ideal for someone with high potential who wishes to be rewarded for outstanding performance and be responsible for managing a global product portfolio based on previous experience in similar positions.
Responsibilities
- Lead product strategy, tactical roadmaps and high-level requirements that align with, and support attainment of, company objectives
- Enhances and enriches existing current product portfolio
- Has deep understanding of the user journey, identifies and fills gaps
- Ensures the best end user experience across multiple channels (SMS, WEB, APP)
- Produces use cases, storyboards, flowcharts to depict user flows
- Scopes activities and prioritizes based on business and customer impact
- Acts as a product evangelist to build awareness and understanding within the company
- Works closely with Product Marketing to identify unique B2B selling points and package the product offering
- Builds a high level understanding of platform capabilities and provides clear product requirements to Engineering when required
- Advocate and educate internal teams regarding new product features
- Gather, prioritize, and communicate business, customer, and technical requirements for achieving operational excellence
- Creates product documentation and trains operational teams in order to ensure smooth delivery
- Oversee product launch plans in collaboration with Campaign Management
- Defines product KPIs, monitors and acts upon them
Qualifications
- 6+ years in product management of consumer-oriented digital products (web, mobile)
- University degree preferably in the fields of computer science, engineering or relevant fields
- Unique blend of business and technical savvy; a big-picture vision
- Strong portfolio of products developed and/or managed in the online or mobile space
- Track record of managing all aspects of a successful proposition throughout its lifecycle experience
- Proven experience in defining product KPIs, monitoring, identifying and solving problems creatively and effectively
- Solid technical background
- Strong quantitative, analytical and computer skills
- Excellent written and verbal communication skills
- Proficient in English
Personal Characteristics
- Accountable, self-sufficient, self-drive, owns the product’s success and is action oriented
- Attention to detail
- Analytical skills and data-driven thinking
- Creativity and innovation
- Demonstrated ability to effectively deal with high-pressure situations with grace and composure
- Excellent organizational, prioritization and time management skills
- Problem-solver, quick-learner
Benefits
The real excitement comes from working closely with a dynamic, smart, agile and highly motivated team in a competitive and fast paced environment. Upstream provides the opportunities and the ground for international career development and recognition. Compensation package includes competitive salary and benefits.